Contact Us

Got a question about a sweepstakes casino, spotted something out of date on one of our pages, or want to suggest an operator for review? This is the page for that. We read every message that comes in, even if we can't reply to all of them individually.

What we can help with

• Corrections to bonus terms, eligible states, or other details on a review or comparison page
• Questions about how a specific sweepstakes casino's Gold Coins and Sweepstakes Coins model works
• Suggestions for new or upcoming sweepstakes casinos we haven't covered yet
• Feedback on the site itself — anything confusing, broken, or missing
• General queries about how our rankings and ratings are put together

What we can't help with

We're an independent review and comparison site, not an operator. That means we can't access anyone's player account, process a redemption, verify an identity, or resolve a dispute over a promotion. Those matters sit entirely with the sweepstakes casino you're playing on — each platform listed here, including Crown Coins, SplashCoins, and the other operators we cover, has its own customer support team, help centre, and terms of service where account-specific issues need to be raised directly.

If your question is about whether a particular platform is available where you live, the safest route is always the operator's own eligibility page, since availability by state can change with little notice.

Before you write in

A few things are already covered elsewhere on the site and might save you a wait:

• Curious who we are and how reviews get written? See About Us.
• Worried about time or money spent on these platforms? Our Responsible Gambling page has resources and guidance.
• Need the fine print on how we operate this site? Check the Terms and Conditions.

A note on what sweepstakes casinos are

If you're new here: sweepstakes casinos aren't real-money gambling sites. They run on a dual-currency promotional sweepstakes model — Gold Coins for play-for-fun games, and Sweepstakes Coins that can potentially be redeemed for prizes once you meet an operator's requirements, such as identity verification and a minimum redemption threshold. Participation generally doesn't require a purchase, and legitimate operators offer a free alternative method of entry. Availability varies by state, laws are changing, and some jurisdictions restrict or prohibit this model entirely — so if a question you have is really a legal one about your own state, we'd point you to the operator's terms and your state's current rules rather than guess on your behalf.

Response times

We aim to work through messages in the order they arrive. Simple corrections and factual flags tend to get actioned fastest; broader feedback or listing suggestions may take longer since they involve more checking. We don't offer live chat or phone support — this is a review site, not a casino operator.